Here you’ll find answers to the most common questions, organized beautifully with a sleek dark SaaS theme.



To begin your booking, please click , Enroll Now, Book Trial, or Trial on our website.
Step 1: Choose Service, Location & Office
1. Select your Service.
2. Choose your Location.
3. Choose your Office, then click Next.
Note:
We currently have two locations only:
1️⃣ Lollypop Creek Community Center (V1)
2️⃣ Galda Community Center (V2)
You can also check class schedules before booking by clicking .
Step 2: Select Date & Timeslot
1. Choose an available date.
2. The available time slots will appear automatically.
3. Select your preferred time slot and click Next.
⚠️ Important:
If you choose Lollypop Creek Community Center (V1), classes are available only on Tuesday and Friday from 5:00 PM – 6:00 PM.
→ Please select a Tuesday or Friday when choosing your date.
If you choose Galda Community Center (V2), classes are available only on Thursday from 5:30 PM – 6:30 PM.
→ Please select a Thursday when choosing your date.
Step 3: Fill Out Additional Details
Complete the required additional details form, then click Next.
Step 4: Choose Your Booking Type
You’ll have three booking options:
1. New Registration
2. Already Have an Account
3. Guest Booking
Choose one option, fill in the required fields, and click Next.
💡 Tip:
When entering your phone number, always include your country code.
For example:
Australia → +61
Example format: 61427384603
Step 5: Select Payment Method
Choose your payment method:
1. Manual Payment: Pay your fee directly at the office, then click Finish.
2. PayPal: Pay your fee immediately online, then click Finish.
Step 6: Booking Confirmation
After completing your booking, you’ll receive a Booking ID, such as:
➡️ #VTKD0000079
Only the numeric part (e.g., 0000079) is your Tracking ID.
⚠️ Please remember:
1. The email address you used for booking.
2. Your Booking ID — both are needed to track your booking from start to finish.
You can track your booking anytime by clicking .
Need Help?
If you need assistance while booking, you can:
💬 Chat with us live on our website.
📞 Call us: +61 (421) 878 063
📧 Email us: info@victorytaekwondo.com.au
🌐 Or Contact us directly.
Thank you for choosing Victory Taekwondo.
We look forward to seeing you in class! 🥋
To track your booking, please click on our website.
You can also find the tracking option by clicking 'Track', 'Track Now', 'Track Your Booking', or 'Tracking' on the site.
Step 1:
When the tracking form opens, enter your Tracking ID and Email.
Tip:
Your Tracking ID is the numeric part of your Booking ID.
For example, if your Booking ID is #VTKD0000079, then your Tracking ID is 0000079.
Make sure to use the same email address you used during booking.
Step 2:
After entering both details, click the 'Track' button to view your Booking Dashboard.
You can check your booking status, class schedule, and other details directly from your dashboard.
Need to Make a New Booking?
If you haven’t booked yet, you can start a new booking anytime by clicking .
To view available classes and timings, click .
Need Help?
If you need any assistance, please Contact us.
📧 Email: info@victorytaekwondo.com.au
📞 Phone: +61 (421) 878 063
Thank you for choosing Victory Taekwondo! We’re always here to help you track, manage, and enjoy your Taekwondo journey. 🥋
To view our weekly class schedule, please click on our website.
This will display all available class times for each training location so you can easily plan your Taekwondo sessions.
Our Current Weekly Schedule:
1️⃣ Lollypop Creek Community Center (V1)
➡️ Tuesday & Friday
🕔 Time: 5:00 PM – 6:00 PM
2️⃣ Galda Community Center (V2)
➡️ Thursday
🕠 Time: 5:30 PM – 6:30 PM
How to Use the Schedule:
1. Click to see all available classes.
2. Choose your preferred Location and Day.
3. Once you know your desired time, you can proceed to book your class by clicking .
4. After booking, you can track your progress anytime using .
Important Notes:
⚠️ For Lollypop Creek Community Center (V1), classes are available only on Tuesday and Friday from 5:00 PM – 6:00 PM.
⚠️ For Galda Community Center (V2), classes are available only on Thursday from 5:30 PM – 6:30 PM.
Please make sure to select the correct day and time when booking your class.
Need Help?
If you need assistance checking schedules or booking your class, please Contact us.
📧 Email: info@victorytaekwondo.com.au
📞 Phone: +61 (421) 878 063
Thank you for choosing Victory Taekwondo! We look forward to seeing you in training and helping you achieve your goals. 🥋
You can reach our support team via the 'Contact Us' page, email, or phone during working hours.
Yes, our team provides online support for scheduling, class info, and general inquiries.
Yes, you can book a one-on-one consultation with our instructors for personalized guidance.
Yes, for urgent matters, you can contact our front desk during gym hours or call our emergency line.
We typically respond within 24 hours for emails and instant messages.
Yes, all classes follow strict safety protocols and are supervised by certified instructors.
Basic protective gear is provided, though students are encouraged to have their own.
In case of an emergency, instructors follow a clear evacuation and first-aid protocol.
Yes, mats and equipment are cleaned and sanitized before and after every session.
For new students, a basic health clearance is recommended to ensure safe participation.
We offer beginner, intermediate, advanced, and competition-focused Taekwondo classes.
Yes, we have classes specifically designed for adults of all skill levels.
Yes, we have specialized programs for students preparing for tournaments.
We offer monthly, quarterly, and annual memberships tailored for individuals and families.
Yes, you can book a free trial class to experience our training before committing.
Yes, family packages and early enrollment discounts are available.
Yes, memberships can be paused for vacations or medical reasons with prior notice.
We accept credit/debit cards, bank transfers, and online payments via PayPal.
Belt exams are conducted every 3 months to assess student progress.
Students must demonstrate skill proficiency, attendance, and exam readiness for promotion.
Yes, all students meeting the criteria can participate in the exams.
Yes, instructional guides and practice tips are provided before every exam.
A nominal fee applies for belt testing, depending on belt level.
Yes, Victory Taekwondo hosts annual tournaments for all skill levels.
Yes, we encourage students to participate in national and international competitions.
Yes, students are recognized in ceremonies for promotions and tournament wins.
Absolutely, family participation is encouraged during events and tournaments.
Experience our premium learning sessions before enrolling.